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- USA Kiltshop accepts returns and exchanges within 15 days of the order shipment date on items in salable condition – unused, unworn, and unwashed.
- Products must be returned with the invoice and with all tags attached in its original packaging materials.
- Shipping items back to our facility is at your own expense, using the shipping carrier of your choice.
- Returns are processed within approximately 2 weeks.
- Defective Goods & Wrong Items: In the event that you receive defective or wrong items, please contact us on our email [email protected] with details and we’ll gladly start an investigation.
- Customers reporting false claims will not be tolerated and may be banned at our discretion.
- Refunds may take 10 to 14 business days to refund back into your account.