Return Policy

  • USA Kiltshop accepts returns and exchanges within 15 days of the order shipment date on items in salable condition – unused, unworn, and unwashed.
  • Products must be returned with the invoice and with all tags attached in its original packaging materials.
  • Shipping items back to our facility is at your own expense, using the shipping carrier of your choice.
  • Returns are processed within approximately 2 weeks.
  • Defective Goods & Wrong Items: In the event that you receive defective or wrong items, please contact us on our email [email protected] with details and we’ll gladly start an investigation.
  • Customers reporting false claims will not be tolerated and may be banned at our discretion.
  • Refunds may take 10 to 14 business days to refund back into your account.